Electronic signature and custom care notes help you protect client health information and improve compliance by reducing paper trails. Electronic signatures enable your caregivers and clients to sign for services provided. Custom care and wound notes allow your caregivers to securely document client conditions.
Accuracy Made Easy
Generations electronic visit verification helps to ensure accuracy from time of scheduling through billing and payroll completion. Any exceptions in the process can be identified, resolved, and documented. Reports detailing the service provided can be be easily generated and provided to payers, which helps reduce reimbursement time.
Download the EVV booklet to learn more.
Missed Visit Alerts
Since schedules are confirmed in real-time, office staff are notified right away of missed visits and replacement caregivers can be quickly arranged. First, a reminder text to clock in is sent to the caregiver. After that, designated office staff receive a notification. This means no false alarms, and you can be sure care is always delivered to your clients.
A streamlined reimbursement proccess requires thorough reporting of visit verification exceptions and resolutions. Generations EVV exception management enables your agency to track and document EVV exceptions and their resolutions, and easily report those to payers.
"My staff love being able to access their schedules from their mobile app."
– Becky, Home Care Owner in Maine