About Us

Since 2002, Generations Homecare System has been dedicated to creating a quality homecare software service for the growing homecare industry. Founded by Lisa and Lance Ferden, this innovative husband and wife duo utilizes their professional backgrounds in homecare and information technology to create a software service that focuses on three key things: security, ease of use and documentation. Additionally, at the core of their mission is educating users on the importance of data security and best practices around the collection and storage of health data. Over time, Generations has evolved from a locally installed scheduling system to the cloud-hosted, enterprise-level management system it is today.


The entire Generations team is committed to the promise of providing exceptional technology. As a result, careful attention to the usability and intuitiveness of the product is always at the forefront. 

Today, Generations Homecare System is used by hundreds of homecare providers throughout nine international markets. Each day, nearly one hundred thousand caregivers, and just as many clients receiving care, rely on Generations.

Mission Statement

Generations Homecare System is the industry leading solution tailor made for best in class private duty caregiving agencies that desire to provide exemplary care to their clients. 

Contact Generations

Contact Generations Homecare System using LiveChat, which is a feature found at the bottom of your desktop or mobile screen. Get in touch with us to schedule a demo, ask us about our state EVV aggregator interfaces, learn about our free apps, pay a bill, get technical support and more.

Looking for a different way to get in touch? If so, the entire team is standing by to assist you. Below, you'll find information for reaching our various team members. Call or email Generations today.


Reach out to our sales team to request a quote, ask us a question, schedule your demo, or just say hi! Call or email Generations. 


telephone: 989-546-4512 x 1


Get in touch with our support team for technical help after regular business hours. We're standing by. Call or email Generations.  


telephone: 989-546-4512 x 2


Check in with our accounting team to pay a bill, update your subscription or change your payment method. Call or email Generations. 


telephone: 989-546-4512 x 3

Generations News and Industry Updates


Press Releases


New Interface for Billing Medicaid in Colorado

Generations clients in Colorado can now seamlessly bill Medicaid with Sandata and continue to meet the state’s regulatory requirements ahead of the electronic visit verification implementation date.  Read the press release here.

Generations Introduces COVID-19 Caregiver Screening

We are committed to devloping the technology needed to keep caregivers and recipients of care safe .  Read the press release here.

New Sandata Interface for Medicaid Billing for the State of Rhode Island

Generations clients in Rhode Island can now bill Medicaid with Sandata.  Read the press release here.

New Sandata Interface for Medicaid Billing for the State of Pennsylvania

The industry-leading homecare software innovator enables homecare agencies in Pennsylvania to meet the state's EVV requirements for billing to Medicaid. Read the press release here.

New Reporting Functionality for Tracking Readmissions

Generations Homecare System Launches Ground-Breaking Functionality for Tracking and Preventing Hospital Readmissions. Read the press release here.

In the News

What Agencies Need to Know About Electronic Visit Verification

For state Medicaid, it's a new must-do. Click here to read HomeCare magazine's article.

Top 10 Home Healthcare Solution Companies - 2020

Generations Homecare System: All-in-one solution for streamlined homecare services. Click here to read Healthcare Tech Outlook's article.

Generations unveiled its hospitalization and ER report functionality

The revolutionary reporting feature uses state-of-the-art data visualization tools. Click here to read Healthcare Tech Outlook's coverage of the new tool.

New homecare reporting tool for readmissions tracking

Generations Homecare System unveiled new reporting functionality for tracking and demonstrating positive care outcomes and reduced readmissions. Click here to read HomeCare magazine's coverage of this new tool.

How the Generations marketing team came together

The Generations marketing team sat down with Cahoots, a co-working space in Ann Arbor to chat about Generations and homecare marketing. Click here to read about the Team G marketing team.

HomeCare magazine and Generations tackle homecare reimbursement

Vice President of Generations, Lisa Ferden, shared her expertise on homecare billing and reimbursement processes in the August edition of HomeCare magazine. Click here to read the article in full. 

Ready To Get Started?

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Generations - A Solution from IDS
2625 Denison Suite A, Mount Pleasant MI - 48858

989-546-4512 | info@homecaresoftware.com

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