About Us
Since 2002, Generations Homecare System has been dedicated to creating a quality homecare software service for the growing homecare industry. Founded by Lisa and Lance Ferden, this innovative husband and wife duo utilizes their professional backgrounds in homecare and information technology to create a software service that focuses on three key things: security, ease of use and documentation. Additionally, at the core of their mission is educating users on the importance of data security and best practices around the collection and storage of health data. Over time, Generations has evolved from a locally installed scheduling system to the cloud-hosted, enterprise-level management system it is today.
Today
The entire Generations team is committed to the promise of providing exceptional technology. As a result, careful attention to the usability and intuitiveness of the product is always at the forefront.
Today, Generations Homecare System is used by hundreds of homecare providers throughout nine international markets. Each day, nearly one hundred thousand caregivers, and just as many clients receiving care, rely on Generations.
Mission Statement
Generations Homecare System is the industry leading solution tailor made for best in class private duty caregiving agencies that desire to provide exemplary care to their clients.
Contact Generations
Contact Generations Homecare System using LiveChat, which is a feature found at the bottom of your desktop or mobile screen. Get in touch with us to schedule a demo, ask us about our state EVV aggregator interfaces, learn about our free apps, pay a bill, get technical support and more.
Looking for a different way to get in touch? If so, the entire team is standing by to assist you. Below, you'll find information for reaching our various team members. Call or email Generations today.
Sales
Reach out to our sales team to request a quote, ask us a question, schedule your demo, or just say hi! Call or email Generations.
sales@homecaresoftware.com
telephone: 989-546-4512 x 1
Support
Get in touch with our support team for technical help after regular business hours. We're standing by. Call or email Generations.
support@idb-sys.com
telephone: 989-546-4512 x 2
Billing
Check in with our accounting team to pay a bill, update your subscription or change your payment method. Call or email Generations.
accounting@homecaresoftware.com
telephone: 989-546-4512 x 3
Generations News and Industry Updates
Newsletters
Summer 2019
Winter 2019
Fall 2018
The Year Ahead 2018
Press Releases
New COVID-19 Vaccination Tracking
“With the release of vaccination tracking, homecare administrators have an incredibly useful tool for managing care delivery during the COVID-19 public health emergency,”, stated Lance Ferden, Generations Homecare System Co-Founder and Chief Executive Officer. Read the press release here.
New Interface for Billing Medicaid in Indiana
Generations clients in Indiana can now seamlessly bill Medicaid with Sandata and continue to meet the state’s regulatory requirements ahead of the "soft" electronic visit verification implementation date of January 1, 2021. Read the press release here.
New Interface for Billing Medicaid in Colorado
Generations clients in Colorado can now seamlessly bill Medicaid with Sandata and continue to meet the state’s regulatory requirements ahead of the electronic visit verification implementation date. Read the press release here.
Generations Introduces COVID-19 Caregiver Screening
We are committed to devloping the technology needed to keep caregivers and recipients of care safe . Read the press release here.
New Sandata Interface for Medicaid Billing for the State of Rhode Island
Generations clients in Rhode Island can now bill Medicaid with Sandata. Read the press release here.
New Sandata Interface for Medicaid Billing for the State of Pennsylvania
The industry-leading homecare software innovator enables homecare agencies in Pennsylvania to meet the state's EVV requirements for billing to Medicaid. Read the press release here.
New Reporting Functionality for Tracking Readmissions
Generations Homecare System Launches Ground-Breaking Functionality for Tracking and Preventing Hospital Readmissions. Read the press release here.
IDS Earns TrustArc Privacy Shield Certification
Updated Interface and Scheduling Capabilities
Generations for Spanish Speakers
Mapping and Routing Functionality
Generations Releases Wellness Tracking Capability
Generations Apps Available on Kindle and Fire Phone
IDS Earns Series of Privacy Certifications
In the News
What Agencies Need to Know About Electronic Visit Verification
For state Medicaid, it's a new must-do. Click here to read HomeCare magazine's article.
Top 10 Home Healthcare Solution Companies - 2020
Generations Homecare System: All-in-one solution for streamlined homecare services. Click here to read Healthcare Tech Outlook's article.
Generations unveiled its hospitalization and ER report functionality
The revolutionary reporting feature uses state-of-the-art data visualization tools. Click here to read Healthcare Tech Outlook's coverage of the new tool.
New homecare reporting tool for readmissions tracking
Generations Homecare System unveiled new reporting functionality for tracking and demonstrating positive care outcomes and reduced readmissions. Click here to read HomeCare magazine's coverage of this new tool.
How the Generations marketing team came together
The Generations marketing team sat down with Cahoots, a co-working space in Ann Arbor to chat about Generations and homecare marketing. Click here to read about the Team G marketing team.
HomeCare magazine and Generations tackle homecare reimbursement
Vice President of Generations, Lisa Ferden, shared her expertise on homecare billing and reimbursement processes in the August edition of HomeCare magazine. Click here to read the article in full.
IDS named as Top 10 Solution Provider
Importance of Thorough Documentation
Ready To Get Started?
Generations - A Solution from IDS
2625 Denison Suite A, Mount Pleasant MI - 48858
989-546-4512 | info@homecaresoftware.com