Generations Homecare System

About Us

Since 2002, Generations Homecare System has been dedicated to creating a quality homecare software service for a growing homecare industry. Founded by Lisa and Lance Ferden, this innovative husband and wife duo utilizes their professional backgrounds in homecare and information technology to create a software service that focuses on three key things: security, ease of use and documentation. Additionally, at the core of their mission is educating users on the importance of data security and best practices around the collection and storage of health data. Over time, Generations has evolved from a locally installed scheduling system to the cloud-hosted, enterprise-level management system it is today.

Today

The entire Generations team is committed to the promise of providing exceptional technology. As a result, careful attention to the usability and intuitiveness of the product is always at the forefront. 

Today, Generations Homecare System is used by hundreds of homecare providers throughout nine international markets. Each day, nearly one hundred thousand caregivers, and just as many clients receiving care, rely on Generations.

Mission Statement

Generations Homecare System is the industry leading solution tailor made for best in class private duty caregiving agencies that desire to provide exemplary care to their clients. 

Contact Generations

Contact Generations Homecare System using LiveChat, which is a feature found at the bottom of your desktop or mobile screen. For example, get in touch with us to schedule a demo, ask us about our state EVV aggregator interfaces, learn about our free apps, pay a bill, get technical support and more.

Looking for a different way to get in touch? If so, the entire team is standing by to assist you. Below, you'll find information for reaching our various team members. Call or email Generations today.

Sales

Reach out to our sales team to request a quote, ask us a question, schedule your demo, or just say hi! Call or email Generations. 

sales@homecaresoftware.com

telephone: 989-546-4512 x 1

Support

Get in touch with our support team for technical help after regular business hours. We're standing by. Call or email Generations.  

support@idb-sys.com

telephone: 989-546-4512 x 2

Billing

Check in with our accounting team to pay a bill, update your subscription or change your payment method. Call or email Generations. 

accounting@homecaresoftware.com

telephone: 989-546-4512 x 3

Generations News and Industry Updates

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Press Releases

 

In the News

How the Generations marketing team came together

The Generations marketing team sat down with Cahoots, a co-working space in Ann Arbor to chat about Generations and homecare marketing. Click here to read about the Team G marketing team.

HomeCare magazine and Generations tackle homecare reimbursement

Vice President of Generations, Lisa Ferden, shared her expertise on homecare billing and reimbursement processes in the August edition of HomeCare magazine. Click here to read the article in full. 

Ready To Get Started?

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Generations - A Solution from IDS
2625 Denison Suite A, Mount Pleasant MI - 48858

989-546-4512 | info@homecaresoftware.com

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