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About Us

Since 2002, the team at Generations has been dedicated to creating a quality service for a growing homecare industry. Founded by Lisa and Lance Ferden, this innovative husband and wife duo utilized their professional backgrounds in homecare and IT to create a software service that focused on three key things: security, ease of use, and documentation. Educating users on the importance of data security and best practices around the collection and storage of health data has always been at the core of their mission. As Generations evolved from a locally installed scheduling system to the cloud-hosted, enterprise-level management system it is today, careful attention to the usability and intuitiveness of the product has always been at the forefront. Today, Generations is used by hundreds of homecare providers throughout eight international markets. Each day, hundreds of thousands of caregivers and just as many clients receiving care, rely on Generations. Looking to the future, Lisa and Lance, and the entire Generations team are committed to the promise of exceptional technology.

Mission Statement

Generations is dedicated to developing innovative, secure, and easy to use technology solutions that ensure homecare providers can deliver the highest quality homecare.

Contact Us

The entire team is conveniently available via LiveChat. Looking for a different way to get in touch? Contact information is below.

Sales

Request a quote, ask a question, schedule a demo, or just say hi!

989-546-4512 x 1

sales@homecaresoftware.com

Support

Technical support issue after regular business hours? We're standing by.

989-546-4512 x 2

support@idb-sys.com

Billing

Looking to pay a bill, update subscription or payment method?

989-546-4512 x 3

accounting@homecaresoftware.com

Ready To Get Started?

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Generations - A Solution from IDS
2625 Denison Suite A, Mount Pleasant MI - 48858

989-546-4512 | info@homecaresoftware.com